Implementing change – developing the ability to change


Companies have to learn to become adaptable more quickly and to change their structures and methods. Business transformation includes all actions that support this adaptability and lever the potential of people and technology with a view to successful business models.

To make the Business Transformation succeed, it is important that everyone involved in the company recognizes the sense and target of the change and supports it accordingly.

Customer centricity as an important target must be consistently reflected in all structures and processes. Introducing technology is not enough in itself. In fact, business and IT must develop a common understanding and develop the necessary skills in employees.


Typical situations when we talk about business transformation:

Situation 1: An innovative product is prepared by lots of different teams, but information is dispersed across several silos, making the process slow and inefficient. Without realigning the organization in roles and procedures, it will not be possible to reach the target of quick delivery.

Situation 2: A new software solution has been implemented. However, it has not been well adapted because user processes have not been taken into account and those involved do not know well enough how it works. The new technology cannot develop its full benefits, because the technology, processes and the required knowledge have not been introduced in coordination with each other.

Through first small steps and foreseeable milestones, the benefits of a holistic Business Transformation can be shown, gaining the trust and motivation of everyone involved.