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3 occasions

Alignment gaps between IT & Business

 

“Our IT projects regularly deliver solutions that miss actual business needs even though we use agile methods.”

Lack of strategic clarity

 

“We have ambitious growth targets but don’t know whether our organization has the capabilities needed to achieve them.”

Undiscovered synergies

 

“Our business units operate in isolation and we don’t know where we could pool expertise or centralize capabilities that exist multiple times.”

The result

A robust business capability mapping that connects strategic demands with day-to-day operations. It forms the foundation for a targeted digital transformation, focused investments and effective IT-business alignment.

✔️ Full transparency on existing and missing business capabilities

✔️ Clear priorities for development and investments

✔️ Identified silos, redundant applications and consolidation opportunities

✔️ A shared understanding and clearly defined responsibilities for business and IT

✔️ A realistic, actionable roadmap for a future-proof organization

Our Solution Approach

1.
Clarifying the Objective:

Together with our clients, we determine which questions should be addressed using business capability mapping. This may involve supporting a business transformation or realigning the IT landscape.

2.
Identifying Key Success Factors:

Still operating at a high level, we derive the key success factors from the strategy — those areas where capabilities need to be built or strengthened in order to achieve the objectives outlined above. In many cases, the customer journey serves as a guiding framework.

3.
Capturing Requirements from Operational Business:

Based on use cases, customer journeys, and core processes, we then gather the required business capabilities. Focusing on strategic success factors helps us maintain a clear view of the overall goal. This is how we complete the capability map.

4.
Defining concrete Capability Ambitions and Highlighting Need for Action:

Each capability is assessed regarding whether, and how well, it fulfills the defined ambition. Any deviation reveals the need for action, which we translate into a capability roadmap. The resulting target picture enables strategic planning and steering in a dynamic environment.

CAPAMAP – Case Studies

EXAMPLES OF USING CAPABILITY MAPPING

The application areas for business capability mapping are diverse. In our case studies, you will get an initial impression of use cases where CAPAMAP has proven its value to our clients.

Describing the Target Picture
Case Studie 1
Plan the IT landscape
Case Studie 2
Identifying future skill needs
Case Studie 3

Learn more
CAPAMAP

Software CAPAMAP

YOUR CONTACT

CAPAMAP is more than just software. As a core team, we gather insights from numerous client projects and continuously develop both the software and the methodology based on our customers’ needs.

Managing Partner
Cordula Böhm
Submit your request here!
T: +49 6172 49 55 6 0

Your application as

Senior consultant (w/m/d), Bad homburg, Vollzeit

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      Identifying Required Business Capabilities and Planning Their Development

      Would you like to drive digitalization within your company and build new digital capabilities to achieve your strategic goals?

      CAPAMAP supports complex digitalization and transformation programs by helping to …

      • …identify the business capabilities that will be required in the future

      • …structure the target picture clearly and plan the implementation

      • …strengthen business–IT alignment and overall communication within the project

      Challenges & Solutions
      1. Clarifying goals and strategy
      Challenges

      Goals and strategy set the direction, but they need to be translated into concrete areas for action and actionable projects.

      Solution

      The CAPAMAP method breaks strategies down into clearly understandable components, making them concrete and actionable.

      Challenges & Solutions
      2. Ensuring alignment with goals
      Challenge

      The complexity of digitalization projects and the growing number of possible solutions make it difficult to stay focused on what truly matters.

      Solution

      With CAPAMAP, you stay on course toward your goal and focus on what truly matters: what capabilities you need in order to achieve your objectives.

      Challenges & Solutions
      3. Prioritize, budget, plan
      Challenge

      Implementation activities must be prioritized, budgeted, and planned by the management across teams, taking the current state into account.

      Solution

      CAPAMAP serves as a shared basis for planning and discussion, enabling the prioritization and budgeting of implementation activities and fostering effective communication.

      Challenges & Solutions
      4. Synergien realisieren, Doppelarbeit vermeiden
      Challenge

      Distributed teams work in a decentralized way on implementing the strategy and selecting systems and tools. Without a unified target picture, uncertainty, duplicate work, and inefficiencies arise.

      Solution

      Through the CAPAMAP software, employees have real-time access to a central data base (including capabilities, systems, and tools) and align their work with a shared target picture.

      Plan and further develop the IT landscape with a business-oriented approach

      Are you planning to realign your IT landscape, aiming to consistently align with business requirements while systematically realizing synergies?

      CAPAMAP supports strategic IT projects by helping to…

      • …establish a shared target picture in the form of required business capabilities

      • …enable IT to move beyond short-term steering and position itself more strongly as a business enabler

      • …systematically realize synergies and make forward-looking IT architecture decisions

      Challenges & Solutions
      1. Make the target picture transparent
      Challenge

      Planning an effective IT landscape requires forward-looking decisions. This can only succeed if it is transparent where the business intends to go in the medium term.

      Solution

      With CAPAMAP, the target picture for the IT landscape is described in terms of business capabilities. Capabilities focus on the “WHAT” and make the target picture transparent in simple, easy-to-understand language.

      Challenges & Solutions
      Consolidate requirements across departments
      Challenge

      Requirements from different functional areas need to be captured and brought together into an overall context.

      Solution

      With a consistent format and a shared language, requirements can be captured across departments and documented systematically.

      Challenges & Solutions
      Select suitable IT systems and plan a high-performing IT architecture
      Challenge

      Discussing vendors too early during system selection carries the risk of losing sight of the business requirements.

      Solution

      By linking capabilities and IT systems, potential solution scenarios can be compared, and IT decisions can be made with a view to the overall context.

      Challenges & Solutions
      Leverage synergies and reduce costs
      Challenge

      Selecting and operating systems with overlapping features drives total cost of ownership (TCO) unnecessarily high.

      Solution

      Planning based on capabilities and CAPAMAP’s keyword and search functionality make it easy to quickly identify and realize synergies.

      Build employee skills and capacities proactively

      Do you need more transparency about which skills currently exist in your company and which skills will be needed in the future?

      CAPAMAP supports workforce planning by helping to…

      • …derive the required skill needs based on the business capabilities

      • …show which competencies already exist and where development needs lie

      • …ensure that your future workforce is equipped with the skills your business requires

      Challenges & Solutions
      1. Transparency about goals
      Challenge

      Transparency around objectives and one’s own value contribution is critical for attracting talent.

      Solution

      The overall context of all action areas shown in CAPAMAP provides the necessary transparency and enables employees to understand how their work contributes to the bigger picture.

      Challenges & Solutions
      2. Overview of existing skills
      Challenge

      Competencies are embedded across many roles within a company, but there is often a lack of detailed visibility into “What are we already capable of?”

      Solution

      CAPAMAP provides an overview of existing capabilities and skills and shows: “This is what we are already capable of.”

      Challenges & Solutions
      3. Identifying future skill needs
      Challenge

      Changes in the business model or in technology require new competencies — these need to be developed strategically and with a long-term perspective.

      Solution

      CAPAMAP highlights the business leap ahead and thus provides the foundation for strategic competency development.

      Challenges & Solutions
      4. HR-Business-Alignment
      Challenge

      Centralized HR departments often find it difficult to keep pace with the dynamic skill requirements of the business.

      Solution

      The Capability Map serves as a shared, dynamic planning foundation for HR and the business, ensuring systematic skill development and organizational alignment.